Service charge controversy has 'damaged induustry's reputation'
The debate over tipping has damaged the reputation of UK pubs and restuarants, according to the chief executive of the British Hospitality Association (BHA).
Bob Cotton is now urging all restaurants to adopt a new code of practice on service charges, which is being developed in conjunction with the Department for Business, Innovation and Skills.
The governnment confirmed in May that the practice of using tips to boost staff pay to minimum wage levels will be illegal from October this year.
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