Thousands of customers of the Kahala Hotel & Resort are now part of a lawsuit alleging that the hotel's tipping policy was deceptive.
Circuit Judge Gary Chang yesterday granted class-action status to a 2008 suit by local resident Jason Kawakami, who said the hotel charged him more than $4,800 in service fees but did not disclose that only portions of the fee would go to hotel employees.
The ruling increases the potential damages that the hotel would have to pay if it loses the suit. According to Kawakami's attorneys John Perkin and Brandee Faria, more than 4,300 customers have been billed for the service fees by the hotel.
Read more:
