Joel Rudy, chief operating officer of camera products supplier Photographic Solutions, is a frequent business traveler who delights in receiving travel upgrades. Last spring Rudy was living in New Jersey and traveling often to his company headquarters in Boston, Mass. His hotel of choice, The Westin, became his home away from home while on the road. Whenever he checked in he would politely ask for an upgrade to a bigger room, which they occasionally granted.
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