The menu of a restaurant in Winston-Salem, NC, says a gratuity of 15% will be added to parties of six or more. A former customer says she was in a party of three and saw that an 18% gratuity had been added, which she complained about but paid. She said the next time she showed up, she was met at the door by staff and told that she had to agree up front to pay 18% or she couldn't eat there.
That sounds pretty outrageous, but the restaurant's manager told local news station WXII that she's a repeat offender when it comes to undertipping, and that nobody in the kitchen or on the floor wants to serve her anymore.
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