Tipped employees of Turtle Bay Resort have won a $526,000 settlement from the North Shore hotel over gratuities divided between workers and the company unbeknownst to customers.
The settlement is a result of a lawsuit filed in January 2009 that claimed Turtle Bay violated a fairly new state law requiring hotels and restaurants to distribute service charges for food or beverage service entirely to employees, or clearly tell customers if any portion of service charges is retained by management. Brandee Faria, a local attorney with Perkin & Faria representing Turtle Bay employees, said the case was the first to be resolved of several filed over the last couple of years against Hawaii hotels .
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