Hundreds of hotels in the UK and the U.S. could bring legal action against a controversial travel website over claims that its reviews are defamatory.
More than 400 hotel and restaurant businesses have indicated they are prepared to join a 'group defamation action' against TripAdvisor which claims to be the world's biggest travel site. The initiative is being led by an online reputation management firm.
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2 comments:
The Tripadvisor is one of the worst sight, as you know guest can place wrong full information for no reason. The G.M. Of Hotel put pressure on there Management staff to go after employess.
This is very wrong also the other Hotel Management place's remarks inorder to compete for the business for there Hotel with in the area.
This sight must be removed once for all
Agreed!!! I know at least 1 instance for a small inn where they allowed a review to stay on the site where the person posting the review had never even set foot inside the inn. They had a totally separate issue with one of the owners & were allowed to post a fraudulent review and even after the inn made this clear to Trip Advisor they still refused to remove the review.
We don't trust anything on that site anymore. Hopefully this court case will actually accomplish something. Thank you to whoever filed it.
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