Free wireless internet is a make or break deal for business guests in UK hotels

 Even though most will be able to claim any expenses from their employers, business travellers are highly averse to the idea of paying for wireless internet access in a hotel.

Indeed, according to new research, not only is the way in which some hotels in London and elsewhere in the world continue to charge their guests to get online an irritant to corporate guests, it can make or break a deal.

That is, while in the past free wireless may have been viewed as a nice extra, it is now regarded by a majority of both business and leisure travellers as a right, up there with complimentary tea and coffee and towels and, as such, consumers are starting to vote with their feet by boycotting establishments that have the nerve to charge them for internet use.

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