Wednesday, January 5, 2011

Hyatt brings labor contract negotiations to YouTube

Labor-management battles, once fought on picket lines and behind closed doors, are now being waged in cyberspace. Borrowing from the union's playbook, Hyatt laid out its latest offer to hotel workers on YouTube last week. Hyatt also played the video continuously on television monitors in employee cafeterias of properties in Chicago. Hotel workers said the video, which featured actors speaking in English, Cantonese and Spanish, caused a stir by noting that a $1,000 employee bonus expired Dec. 20. "They put it right in front of the cafeteria in a continuous loop. Every day. Every hour. People are just sick and tired of it," said Cristian Saez, 36, a waiter at Hyatt Regency McCormick Place. "The fun part of mocking the videos is over, and now it's just insulting."

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