Saturday, November 20, 2010

Hotel refuses to refund deposit after Dog eats passport

(Hospitality Business News -  November 20, 2010) A honeymoon trip to Mexico planned by a Massachusetts couple went to “the dogs” recently when Mexican authorities refused to grant the couple entry into the country.

Two days before Eric Mann and Brooke Blew left on their trip the couples dog chewed Mann’s passport.
Although the couple made it through Boston’s tough security at Logan Airport, upon arriving in Cancun Mexico the Mexican immigration officials said that the condition of the passport was unacceptable and that they had to return to the USA

JetBlue refunded the couples airfare, but the Hotel said “No hablo Engles, que?”

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