Tuesday, November 17, 2009

Retooled scams, rising casino-worker theft seen to reflect tough economy

Everything comes back in style eventually -- even crimes apparently.

That's what appears to be happening at many casinos today at least, according to a panel of security experts that spoke Monday during the first day of conferences at the Global Gaming Expo.

The panel said that despite new technology, or perhaps because of it, many of the crimes that casino security people are seeing today are updates of old scams.

"When there is nothing new they can create, they go back to the old," said Jessie Beaudoin, senior director of surveillance at the Hard Rock Hotel. "A lot of the things you hear about are not new scams, per se. But they're trends that are starting to rear their ugly heads again."

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Worker Morale Low, Say 20% of Hospitality Employers

PRESS RELEASE: CHICAGO, November 17, 2009 - Hospitality workers have navigated increased workloads, longer hours and strained resources during this recession. Some of these challenges have taken their toll on workplace morale. A new CareerBuilder survey of more than 100 hospitality employers reveals that one-in-five (20 percent) rate their organization's current employee morale as low. Additionally, more than one-third (37 percent) of hospitality workers report that they have had difficulty staying motivated at work in the last year and more than a quarter (26 percent) do not feel loyal to their current employer. The survey was conducted between August 20 and September 9, 2009.

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Hotels 'hoping and praying' for recovery by the third quarter

THE Bahamian resort industry is "hoping and praying" that a sustained business recovery will come "no later than the third quarter next year", with occupancy and room yields under sustained pressure due to the weakness in group business.

Robert Sands, the Bahamas Hotel Association's (BHA) president, told Tribune Business that while the industry responsible for most private sector employment in this nation was cautiously optimistic that there had been a "bottoming out" in the rate of revenue and yield decreases, based on September 2009 results, it wanted to see successive months of improvement before determining the worst was behind it.

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$22m investor: 'Rug's been pulled out from under me'

A Bahamas-based investor who has injected $22 million into his resort project over the last two years is preparing to file a legal action against the Government "early this week", amid fears it will not honour his Heads of Agreement, and said: "I feel as if the rug has been pulled out from under us."

Michael Reardon, vice-president and one of the principal investors in the Eleuthera-based Sky Beach Club project, told Tribune Business he had not been refunded some $200,000 worth of Customs duties, as Prime Minister Hubert Ingraham had allegedly said would happen, with the tax payments having increased construction costs by 45 per cent and scared away potential real estate buyers.

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Enterprise Inns confirms 20 per cent profit slide

In line with City forecasts, Enterprise Inns has reported pre-tax profits of £208m for the year ending September 30, 2009, down nearly 21 per cent, on turnover down nearly eight per cent at £811m.

The UK’s second largest pub operator described 2009 as “another very testing year for the pub industry, with licensees having to endure weak consumer spending alongside rising overhead costs, duty increases ahead of inflation and aggressive pricing from supermarkets”.

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Starwood union sends strike warning to hotel customers

The union representing Chicago hotel workers involved in stalled negotiations at downtown Starwood Hotels & Resorts sent a letter to customers warning them customer service could suffer if a strike occurs during events booked here -- a letter that has convention bureau representatives worried about potential lost business.

"At the Congress Hotel -- where workers have been on strike for over six years -- guests have complained of a lack of amenities, roaches and poor service," the letter states

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Sbarro, Inc. Announces Results of Operations for the Third Quarter and Nine Months Ended September 27, 2009

Revenues were $85.5 million for the quarter ended September 27, 2009 as compared to revenues of $91.9 million for the quarter ended September 28, 2008. The decrease in revenues was due to a 5.2% decrease in Company-owned comparable-unit sales and lost sales from stores strategically closed, partially offset by sales generated by new Company-owned stores opened in 2009 and 2008. The decrease in comparable-unit sales primarily reflects continued reduced mall traffic throughout the United States as a result of the current economic environment. Domestic franchise comparable-unit sales declined 7.1% while international franchise comparable-unit sales declined 27.3%, primarily due to the strengthening of the U.S. Dollar relative to virtually all foreign currencies. Without consideration for foreign currency fluctuations, the international franchise comparable-unit sales decline would have been 13%.

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