Tuesday, June 15, 2010

Hilton Hotels and Marriott Tie for First Place in Customer Satisfaction

The American Customer Satisfaction Index released its report on hotels on Tuesday showing that Hilton Hotels and Marriott tied for the lead in customer satisfaction. Forging ahead with lots of promotions, low rates, and plenty of free perks, this is the third year in a row that guest’s satisfaction with their choice of hotels has remained steady at an ACSI score of 75.

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IHG signs agreement for new hotel in Columbia

InterContinental Hotels Group said Tuesday that it has reached an agreement with Espacios Urbanos S.A. to manage a new hotel in Cartagena, Colombia.


The hotel will be InterContinental's 23rd property in its Latin America and Caribbean region.

The 280-room hotel in the city's Bocagrande district is scheduled to open in 2013.

IHG owns or franchises more than 4,4000 hotels and other properties around the world under names such as Crowne Plaza Hotels & Resorts, Holiday Inn Express and others.

Reopening of Four Seasons Nevis Could Give St. Kitts Much-Needed Boost

NEW YORK CITY – As part of our coverage of the Caribbean Tourism Organization’s annual Caribbean Week event last week, Travel Agent sat down with St. Kitts and Nevis’ Minister of State for Tourism Ricky Skerritt and discussed how important the anticipated November re-opening of the Four Seasons Nevis will be on St. Kitts.

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