Sunday, June 6, 2010

Hotels connecting dots to online reviewers

An increasing number of image-conscious properties have begun connecting the dots between unbylined write-ups that appear on such popular travel sites as TripAdvisor or Yelp, and your personal information, such as your loyalty program preferences.

If you write a positive review, you might expect a reward from the hotel -- a gift basket or a discount on your next stay. Pan a property, and you could get a concerned e-mail from the general manager asking you to reconsider your review. Or even a black mark against you in the chain's guest database.

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USDA Olive Oil Standard Goes Into Effect October 25th

The USDA published a standard for olive oil in the Federal Register on April 28, 2010. The standard will take effect on October 25, 2010. The standard is the result of a petition filed by the California Olive Oil Council in August 2005. Patricia Darragh, executive director of the California Olive Oil Council told the L.A. Times that the new standard "will put an end to marketing terms that are confusing to the consumer, such as light, extra light — language that really doesn't meant too much."


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Grill Concepts CEO Philip Gay steps down

LOS ANGELES (June 5, 2010) Grill Concepts Inc., parent company to 28 restaurants under the Daily Grill and Grill on the Alley brands, said Friday its president and chief executive Philip Gay has stepped down and has been replaced by company co-founder Robert Spivak.

The shift in leadership for the company was effective June 2. Gay’s departure was not explained in the brief statement from the company.

In a phone interview, Gay said he was looking for a new challenge, “something I can grow even more than I did Grill Concepts.” He said it was too soon to disclose his plans.

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Quinlan hotel empire hangs on debt deal

Six years ago Derek Quinlan, the former tax inspector from Dublin, outbid one of the richest men in the world, Prince Alwaleed bin Talal.

Quinlan and his partners bought a clutch of London’s smartest hotels — the Savoy, Claridge’s, Berkeley and Connaught — for £750m, outflanking the Saudi billionaire. It was a deal that epitomised the era of easy money.

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Illegal hotels like 'Jazz on Times Square' raise red flags for City Hall

City Hall should be able to see that the building at 341 W. 51st St. is operating illegally: There are literally red flags all over it.

The flags call it "Jazz on Times Square," a cheap hotel for backpackers and foreign students. And there are plenty of other red flags inside the city's files.

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Hotel wars: Drama and intrigue behind the hospitality trade

Reporting from New York — — When Ross Klein arrived at Hilton Worldwide's Beverly Hills headquarters to create a new luxury chain, he was the "it" guy in the hottest segment of the lodging business.

A former retail marketing whiz, Klein had trained his fashion sense on the buttoned-down hotel industry, helping turn the W chain into a hip money-maker for its parent, Starwood Hotels and Resorts Worldwide Inc. Hilton lacked a product to compete. So it lured Klein away from Starwood in 2008 by offering him a chance to build a brand from scratch.

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