Monday, January 31, 2011

Al Sharpton's after Darden's this time

Al SharptonImage via Wikipedia
The Rev. Al Sharpton's National Action Network called Monday for major investors to dump Orlando-based Darden Restaurants, saying managers of a Cleveland-area Olive Garden sexually harassed women, discriminated against new moms, hired illegal immigrants and didn't adequately discipline a manager who had sex with employees.

The group plans to send letters this week to mutual-fund companies such as Vanguard, asking them to drop their holdings in Darden, said Richard Jones, a Midwestern representative for the National Action Network.
"We want to put pressure on the investors," Jones said. "We want them [Darden] to change the management and the culture in these stores."

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Can hotel pizza fliers be dangerous? Walt Disney World thinks so

There's a push in Florida to encourage a police crackdown on unsolicited pizza menus and other fliers in hotels, the Orlando Sentinel reports.

What's so dangerous about a flimsy piece of paper that advertises a $9.99 pizza pie and a 1-800 number?
The handouts are really said to be a ruse by criminals to convince hungry tourists to give out their names, credit-card information and hotel room number. They apparently pose such a threat to both tourists - and Florida's $60 billion-a-year tourism industry - that even Walt Disney World's backing legislation designed to fight them, the paper says.

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Boston W Hotel owners stave off lender's foreclosure effort

A US Bankruptcy Court judge rebuffed Prudential Insurance Co.'s efforts to foreclose on the developer of the W Hotel & Residences, which filed bankruptcy protection last spring after being unable to sell most of its Theatre District condos.

Judge Joan Feeney ruled that the developer, SW Boston Hotel Venture, is making progress stabilizing its finances and should be allowed to continue to do so without the threat of foreclosure by Prudential. The insurance company had provided a $192 million loan for the development of the W Hotel and 123 condominiums on Stuart Street in Boston, and is the primary creditor in bankruptcy proceedings.

SW Hotel Venture "has shown sufficient progress during this Chapter 11 case to support the conclusion that there is a reasonable possibility of a reorganization within a reasonable time," Feeney wrote in a 50-page ruling issued today.

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Mexico charges 5 for hotel blast that killed 7

CANCUN, Mexico -- Prosecutors in Mexico have filed charges against five employees and contractors at a Caribbean coast hotel where a Nov. 14 explosion killed five Canadian tourists and two Mexicans.
The assistant attorney general of the state where the hotel is located says investigators found an unauthorized extension of a gas line under the hotel lounge where the blast occurred.

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Sunday, January 30, 2011

China to become 'No 1' for tourists within seven years

China has put tourism at the top of its priorities, designating the sector a "key strategic industry", as a part of its attempt to transform its economy away from low-end manufacturing.

Significant inward investment is expected, with Thomas Cook eyeing acquisitions to bolster its China business.

"We can expect to see China become the No 1 country both in terms of receiving tourists and also of sending tourists abroad," said Taleb Rifai, the head of the UNWTO, saying he expected this to happen within "five to seven years". "China is full of attractions, from sea to mountain, and it has a culture that is tangible, from its food to its ancient history," he added.

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Jamaica Government probes sale of Sandals Whitehouse Hotel

GORSTEW Limited has pledged to co-operate with the contractor general’s probe of the negotiations for the sale of the Sandals Whitehouse hotel in Westmoreland and has made public a 24-point statement of facts on the project.

In a statement published in today’s Sunday Observer, Gorstew, Gordon ‘Butch’ Stewart’s holding company, said it “welcomes and will co-operate with any investigation mounted by the contractor general in relation to the sale of Sandals Whitehouse”.

Gorstew’s statement comes amidst swirling controversy over the sale talks which the company has insisted are not secret, contrary to a Sunday Herald story a few weeks ago.

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Chinese bid for big stake in the Maybourne Hotel Group

The battle for control of Maybourne Hotel Group, which owns the Berkeley, Claridge's and The Connaught hotels in London, has taken a dramatic turn this weekend with a surprise bid from the Chinese government for the 37 per cent stake in the group.

Although owner Paddy McKillen, one of Ireland's most successful property developers, has said he did not want to sell, he is understood to be evaluating the offer.

The deal could scupper plans by the Barclay brothers, owners of the Ritz in London and Telegraph Media Group, to take a controlling stake in Maybourne after acquiring 25 per cent from the family of British billionaire Peter Green earlier this month.

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Calgary man dead after fall from Banff Hotel balcony

A young man from Calgary is dead after falling from a third-floor balcony at a Banff hotel, say RCMP.
While police say they do not believe the man's death is suspicious, they don't know why the people he was partying with waited so long before calling 911.

RCMP say three people, including the man who died, were drinking in the hotel when he fell sometime overnight on Jan. 6, 2011.

"At approximately 10 a.m. (on the 7th) Banff RCMP were dispatched to a hotel in Banff. A 22-year-old Calgary man was found deceased as a result of a fall from a third floor balcony of the hotel," said Banff RCMP Const. Howard Cann. "Indications are that this incident is alcohol related and police do not suspect foul play."

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Saipan Senate expands to 30 percent hotel rooms, balconies where smoking may be allowed

By a vote of 9-0, the Senate passed on Friday its own bill expanding from 20 percent to 30 percent the number of rooms at each hotel that can be designated as smoking areas.

Sen. Luis Crisostimo's (D-Saipan) bill also allows smoking in the attached balconies of these hotel rooms.

The Senate, however, did not act on a House bill introduced by Rep. Froilan Tenorio (Cov-Saipan) that expands the number of hotel smoking rooms to 80 percent.

Current law allows up to 20 percent of rooms at hotels to be designated as smoking areas.

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FLorida Hotel Owner Plans On Suing TripAdvisor.com

Volusia County, Fla. -- A Volusia County hotel is threatening legal action after a website listed the hotel as one of the dirtiest in the country.

According to state officials the report by TripAdvisor.com paints an inaccurate picture of conditions at The Desert Inn Resort.

The owner Dennis Devlin showed WFTV his hotel which is located on Atlantic Avenue in Daytona Beach.
Devlin said he’s furious at the travel website, which advertises reviews from travelers.

“When they put someone on a list you think they’d at least do an onsite inspection to verify what they’re saying is true,” said Devlin.

Some of the reviews said the Desert Inn Resort has roaches; however, the hotel just passed a state inspection which looks for sanitation and safety violations.

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Saturday, January 29, 2011

Columbus Hyatt put up for sale

The 400-room Hyatt on Capitol Square has been put up for sale by its California-based owner, which bought the hotel in 2007, just before the recession hit. The hotel is expected to continue normal operations.
The property is valued at $30 million for tax purposes, but there is no set asking price for the hotel, which is listed with broker Jones Lang LaSalle.

Hertz Investment Group of Santa Monica paid $30 million for the hotel at 75 E. State St. in September 2007, according to the Franklin County auditor's website. Hertz also bought the office tower that is attached to the Hyatt for $42.5 million in August 2007. That building is not listed for sale.

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In Australia if you want a drink then give us your fingerprints

THOUSANDS of clubbers and pub patrons are being forced to submit to fingerprint and photographic scans to enter popular venues, seemingly unaware of the ramifications of handing over their identity.

Biometric scanners, once the domain of James Bond movies, are flooding the pub market as the fix-all solution to violence and antisocial behaviour. The pubs are exerting more power than the police or airport security by demanding photos, fingerprints and ID. Police can only do it if they suspect someone of committing a crime and they must destroy the data if the person is not charged or found not guilty.

Yet one company boasts that the sensitive information collected about patrons can be kept for years and shared with other venues in the country - in what appears to be a breach of privacy laws.

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Stylish thief hits top Melbourne hotels

A BRAZEN thief has fleeced wealthy guests at some of Melbourne's most exclusive hotels of $100,000 in jewellery and other items after posing as a member of staff.

Police fear the well-dressed conman, who is believed to have struck three times this month, is working his way through five-star hotels in a crime spree that has left some victims questioning security at Melbourne's high-end accommodation.

In one case at the Grand Hyatt in Collins Street, the thief claimed he needed to fix a couple's air conditioner and then moved a handbag into the outside corridor while the room was unattended.

He left the suite picking up the bag, which contained a Cartier bracelet and a diamond bracelet worth a total of $90,000.

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Can you trust those online hotel reviews?

It has become the traveller's champion, a first port of call for holidaymakers in search of the warts-and-all truth about hotels and a place where they can let off steam when things go wrong.
But the world's largest travel website, TripAdvisor, is facing a searing backlash from hoteliers who claim it is rife with inaccuracies and fraudulent claims about their properties concocted by phoney reviewers.

This week, it was slammed as "despicable and cowardly" by BBC Dragon's Den panellist Duncan Bannatyne after he complained that a "dishonest" review compared his Charlton House Spa in Somerset to Fawlty Towers. He demanded that it be removed.

The website has also incurred the wrath of a growing number of Irish hoteliers over claims that it refuses to remove dishonest and defamatory reviews from its pages.

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2011 Dirtiest Hotels around the world

See the lists from TripAdvisor
Asia
Europe
India
United States

Friday, January 28, 2011

Bank of America says Cornhusker Marriott's owner in default

Bank of America says it is entitled to a place in front of other creditors of The Cornhusker Marriott hotel because the hotel's owner has defaulted on a $30 million secured loan.

The bank's assertion of a secured position in front of other creditors is the latest in a series of financial maneuvers staking claims to The Cornhusker Marriott's revenue. It isn't clear how the owner's legal and financial issues will affect the hotel's operations, if at all, and how they will play out.

The court filings did little to clarify the financial condition of The Cornhusker Marriott's proprietor, Shubh Hotels Lincoln, and its owner, Atul Bisaria, who bought The Cornhusker Marriott in 2004, except to reveal his company is in default. That doesn't necessarily mean the secured creditor intends to force the immediate collection of what's owed nor to force liquidation or reorganization.

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Hotel Guest murdered at Tbilisi Courtyard by Marriott hotel

(Hospitality Business News) January 28,2011 --- According to the Georgia News Agency, Police have detained a person suspected of murdering a French citizen in the Tbilisi (Georgia) Courtyard by Marriott hotel. According to the police, the suspect is a teenage boy and his identity has not been released. In video footage that was released by the Georgian Interior Ministry, the suspect confessed to having killed Stephan Cohen, a French citizen. The suspect said he killed Cohen due to a “dispute.” According to information obtained, Cohen died of multiple stab wounds.
According to the Police, the murder suspect took some of the belongings of Cohen, including a photo camera and a laptop and escaped from a balcony of the hotel. The head of Security at The Courtyard by Marriott Hotel told journalists that the murderer was an acquaintance of the murdered hotel guest.
“We confirm that the regretful incident happened between one of our guests and his private guest in one of the rooms of the hotel,” Security Service head, Zaza Kvaratskhelia said
“I would like to stress that according to our regulations, a stranger cannot enter the hotel room without permission of the hotel guest,” he added.

Hilton Valencia sold to Continental Property Investment

(Hospitality Business News) January 28, 2010 --- Acting as exclusive advisors to Eurohypo, and on behalf of Administrators, Christie + Co has sold the freehold of the 5-Star, 304-bedroom Hilton Hotel Valencia in Spain’s third largest city, to Continental Property Investment (CPI), the Paris-based, investment company, for an undisclosed sum.

This stylish, contemporary hotel, which was built in 2007 for a reported cost of €110 million, is the tallest building in Valencia and offers panoramic views over the city.

Situated next to Valencia's Congress Hall and only a 10-minute drive from Valencia International Airport, the hotel boasts some of the finest facilities in the city, with two high class restaurants and a luxury bar. The business also features a luxury spa and health club, which includes an indoor relaxation pool, gym and spa pool.

The hotel is well-equipped for business meetings, conferences and events, with 16 designated rooms of different sizes offering flexible working spaces that can hold up to 170 guests, plus Valencia’s largest ballroom, which can hold up to 800 guests.

CPI, which is led by Boutros El Khoury, has signed up Sol Meliá Hotels and Resorts, the world’s largest resort hotel company and the largest hotel chain in Spain, to operate the hotel under a management agreement.

Chris Day, International Managing Director at Christie + Co, said: “This is a landmark transaction where we were able to generate significant interest from a range of buyers. This deal also highlights the advantages and the service to clients Christie + Co can provide through its pan-European network of offices — in this case bringing together a Spanish-based hotel, a German bank and a buyer based in France.

“As trading performances continue to improve across Spain the demand for such assets will continue to grow and by channelling this interest through a proper sales process successful outcomes such as this can be achieved.”

Georgian Businessman to Construct $30 Million Hilton Hotel

According to Bloomberg, Georgian businessman Lasha Papashvili said he completed talks with Hilton Worldwide Inc. to construct a $30 million hotel in Tbilisi as a part of his $120 million plan to build hotels nationwide.

“We have plans to build several hotels in Georgia, while one of them will be a Hilton-managed hotel in the city center,” Papashvili said in a phone interview in Tbilisi. “Construction should be complete by 2013.”

Papashvili is a 10 percent shareholder of Bank Republic and manages real-estate company Redix in the Georgian capital.

Angry employees at Central Park's Boathouse Restaurant secretly taping their bosses

Employees at the iconic Boathouse Restaurant in Central Park have been secretly taping their bosses.
Fed up with their treatment by management, dozens of waiters and dishwashers have been reporting to work for the past year armed with miniature cassette recorders and have taped hundreds of workplace conversations.
"These tapes and transcripts provide irrefutable proof that the Boathouse Restaurant has repeatedly violated federal labor laws," said Peter Ward, president of Local 6 of the hotel and restaurant workers union.
Restaurant owner Dean Poll can be heard on several of the tapes warning his employees that if they vote for a union he "will go out of business."
A dozen workers claimed Thursday in interviews with the Daily News that supervisors routinely threatened and retaliated against them for trying to organize a union.

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Taco Bell fights back on beef lawsuit with ad push

Taco Bell is launching an advertising campaign Friday to fight back against a lawsuit charging its taco filling isn't beef.

The fast-food chain placed full-page print ads in Friday's editions of the Wall Street Journal, USA Today, New York Times and other papers as well as online ads to "set the record straight," company President Greg Creed told The Associated Press.

The print ads say, in huge letters, "Thank you for suing us. Here's the truth about our seasoned beef." They go on to outline the meat's ingredients. The chain did not say how much it is spending on the campaign, but such ads in national newspapers can cost more than $100,000.

The class-action lawsuit was filed late last week in federal court in California. It claimed Taco Bell falsely advertised its products as "beef." The suit alleges that the fast-food chain actually uses a meat mixture in its burritos and tacos that contains binders and extenders and does not meet requirements set by the U.S. Department of Agriculture to be labeled beef.

Taco Bell quickly denied the accusation. "The lawsuit is bogus and filled with completely inaccurate facts," Taco Bell President Creed said in an interview.

See advertisement

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Unite Here Local 2 Leader Mike Casey Feels Heat from Union Members After Recent Revelations of Union Misuse of Funds, Lack of Contract for 2 Years

This is year is off to a rocky start for Local 2 Unite Here and its leader Mike Casey. First, the union was forced by the federal government to replace money it had illegally taken from employee trust funds after it was cited for Unfair Labor Practices. Now other hotels are considering filing Unfair Labor Practice charges with the National Labor Relations Board on the same money transfer issue.

But the even bigger story is that Mike Casey may be losing his grip on his members. This week hotel employees who heard about the misuse of funds by Casey and Local 2 leaders started wearing buttons that said “Mike Casey’s Union NO!!! Union Yes.”

Local 2 union leaders demanded that members remove the anti-Casey buttons. Word in the hallways of some of the largest hotels in San Francisco is that employees are tired of Casey’s demonstrations and boycotts and want a settlement with hotel management.

Hotel union membership has dropped from 13,000 to 9,000, a 30 percent drop over the past three years. While the economy played a big role in job losses, many Local 2 members hold Casey’s boycott and labor actions responsible for their own economic hardship and loss of jobs.

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Union loses battle against Latham Holiday Inn Express

COLONIE -- The union trying to organize workers at the Holiday Inn Express in Latham has lost another legal battle against the hotel.

Last week, the National Labor Relations Board in Washington, D.C., once again dismissed a host of labor charges that Workers United Local 471 had made against the hotel claiming unfair labor practices.
The decision last week denied an appeal that the union made of a September decision by the NLRB to dismiss the case brought against the hotel by the union.

"Your appeal from the regional director's refusal to issue (a) complaint has been carefully considered," NLRB Acting General Counsel Lafe Solomon wrote in a Jan. 21 letter. "The appeal is denied."

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Summit Hotel Sets IPO Terms At 23M Shares, $10.50-$12.50 Each

According to Dow Jones Summit Hotel Properties Inc. unveiled the terms of its planned initial public offering, saying it expects to offer 23 million shares at $10.50 to $12.50 each.

The company, which focuses on upscale and midscale hotels, also said it will sell up to $12.5 million in shares to an affiliate of InterContinental Hotels Group (IHG), equaling a 4.7% stake in the company.
Summit, which intends to qualify as a real-estate investment trust, plans to use the proceeds from the offering to repay existing debt, as well as to fund capital improvements at its hotels and for other general purposes, according to a filing with the U.S. Securities and Exchange Commission.

Summit in August filed to sell up to an estimated $325.5 million of stock in the IPO.
It reported a 3.9% increase in occupancy during the fourth quarter. Full financial statements for the year haven't been released.

The company plans to apply to list its stock on the New York Stock Exchange under the symbol INN.

Idaho Cashier, Pleads Guilty to Stealing $100K From Dairy Queen Cash Register Over 20 Months

BURLEY — A former Dairy Queen employee recently pleaded guilty to stealing nearly $100,000 from the chain’s Burley burger joint.

Lisa Ann Fabela, 31, of Burley, agreed Friday to plead guilty to grand theft for taking $97,590 from a cash register at the Burley Dairy Queen from April 2007 to December 2009. She’ll be sentenced in Cassia County 5th District Court at 11 a.m. March 22.

The Cassia County Prosecutor’s Office recommends Fabela serve 1 1/2 years to 10 years in prison. She will also undergo a mental health evaluation before sentencing.

Under the plea agreement, Fabela will be ordered to pay an undetermined amount of restitution to her former employer and will retain the right to appeal her sentence.

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Thursday, January 27, 2011

Newark airport Sheraton shuttle bus gets stuck, strands family for 6 hours

NEWARK — A family was stranded early today for more than six hours on a Sheraton hotel shuttle bus leaving Newark Liberty International Airport after their flight to Hawaii was canceled, according to a report on the WABC-7 website.

Kristin Jones, along with her husband and three children — 8, 6, and 19 months — were aboard a hotel shuttle bus late Wednesday night after their flight departing from Newark to Honolulu was canceled. Also on board were five or six flight attendants, according to the report.

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Receivers appointed to two hotels in Lynch Hotel Group

An unknown number of jobs may be at risk after receivers were appointed to two hotels within the Lynch Hotel Group.

The two affected hotels are The Clare Inn in Dromoland, Co Clare and Breaffy House Hotel in Co Mayo.

The chain employs 500 people in total at seven hotels. It's list of properties also includes the West County Hotel in Ennis, The Ocean Cove in Kilkee; George Boutique, The South Court in Limerick and Breaffy Woods in Mayo. These hotels are not affected by the appointment of a receiver to the Clare Inn and Breaffy House Hotel.

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TORONTO RISES IN NORTH AMERICAN TOURISM RANKINGS

TORONTO, Jan. 27 2010 (Hospitality Business NewS) It was a record year for tourism in Toronto as the number of hotel room nights sold reached over 8.93 million. Toronto moved up to sixth place in hotel occupancy among top North American cities from 10th a year ago. Tourism Toronto's newly released tourism estimates for 2010 show a significant rebound from the prior year and important growth in key international markets.

"The momentum from 2010 shows the resilience and growing popularity of our destination," said David Whitaker, President and CEO of Tourism Toronto. "In addition, we've been working to complement our existing core business by increasing our visitors, be they meetings delegates or international travellers."
Hotel occupancy across the Toronto region increased to 68.3 per cent up 9.7 per cent over the prior year, giving Toronto the fifth highest growth rate and the sixth highest total occupancy rate.

In 2010, Toronto welcomed 10 million overnight visitors. Visitor spending, including same day trips, totalled $4.5 billion in the Toronto region across a range of businesses and activities.

"More guests checking into hotels translates into more jobs being supported and created - not only in our hotels but also in our taxis, restaurants, shops, attractions and entertainment venues," noted Terry Mundell, President of the Greater Toronto Hotel Association.  "This is also a vivid example of the kind of growth a destination can experience while enjoying a dedicated and consistent revenue stream from industry and government partners."

Key markets
The fastest growing visitor markets to Toronto are India (26.5 per cent increase) Brazil (25.5 per cent) China (21.9 per cent), and Japan (18.3 per cent). International travellers now account for 32.8 per cent of all visitors.

The top international visitor markets for Toronto in 2010 were:

          1.   U.S. 1,970,000
          2. U.K. 194,000
          3. China 117,000 
          4. Germany         78,000
          5. France 71,000
          6. Japan 70,000
          7. India 64,000
          8. Brazil 42,000


In 2010 the number of U.S. visitors remained steady compared to 2009, but showed a continued shift toward high-value urban travellers. Air arrivals to Toronto from the U.S. have increased for the past nine consecutive months and grew by 7.7 per cent in 2010, while the number of people driving over the border declined by 4.2 per cent for the year.

"The world loves to come to Toronto. It's a great place - a truly international, cosmopolitan city with world-class cultural attractions, festivals and sporting events," said Michael Chan, Minister of Tourism and Culture. "With all Toronto has to offer the visitor, we know it will continue to grow and shine as a global tourism destination in 2011 and for years to come." An important indicator of a thriving tourism industry is the continuing development by well-respected hotel brands. Adding to the recent openings of the Thompson Toronto and Le Germain Maple Leaf Square are the imminent openings of luxury hotels Trump Toronto, Ritz-Carlton Toronto, Shangri-La and the new Four Seasons.

Major wins in 2010
In early 2010, Toronto's convention industry got a shot in the arm as meeting planners from across North America rated Toronto tops in several categories. Toronto was ranked number one among 46 cities in North America for "Superior Convention and Visitors Bureau / Destination Marketing Organization" and for "Superior Convention Centre Services" for Tourism Toronto and the Metro Toronto Convention Centre respectively.** "There is a new buzz about Toronto that is now translating into a renewed and growing awareness and interest in this community as a visitor and meetings destination that can deliver on our guests' expectations" said Mr. Whitaker. "Being ranked among the top destinations in North America should not only be a real source of pride - it is a testament to the significant accomplishments so many have made in building this city over the past decade."

2010 was another positive year for booking future meetings and conventions as Tourism Toronto and partners booked 564,000 future hotel room nights. The list below sets out the top meetings, by hotel room nights, booked by Tourism Toronto last year.

          Year             Group Attendance
          2012             Shoppers Drug Mart 2,200
          2012             Assembly of First Nations 3,000
          2012             Toronto Sports Council/Ontario Summer Games 8,000
          2015             Teachers of English to Speakers of Other Languages           6,500
          2015             Canadian Wind Energy Association 3,000
          2016             Government Finance Officers Association 7,500
          2017             ASAE & The Centre for Association Leadership 6,500
          2017             Canadian Union of Public Employees 2,500
          2023             American Water Works Association 11,000
          2029             American Water Works Association 11,000

Oceanfront Deerfield Beach Resort Joins Wyndham Hotels and Resorts

PARSIPPANY, NJ--(Hospitality Business News - January 27, 2011) - Wyndham Hotels and Resorts, LLC, a subsidiary of Wyndham Worldwide Corporation (NYSE: WYN), today announced its expansion in Florida with the addition of the 172-room Wyndham Deerfield Beach Resort along the Atlantic coast in Deerfield Beach.
Wyndham Deerfield Beach Resort, owned by Chase Enterprises of Hartford, Conn., recently completed a major multi-million dollar renovation that modernized the property's public spaces and guest rooms, business center, fitness center, gift shop and meeting space. The hotel formerly was the Howard Johnson Plaza for the last 40 years.
Wyndham Deerfield Beach Resort, located steps away from the beach at 2096 N.E. Second St., becomes the eighth Wyndham® property in Florida.
"We are excited to welcome such a long-standing, renowned member of the Deerfield Beach community to the Wyndham Hotels and Resorts family," said Jeff Wagoner, president of Wyndham Hotels and Resorts. "Deerfield Beach is an ideal location for business and leisure travelers looking for a relaxing getaway and upscale accommodations. The newly transformed Wyndham Deerfield Beach Resort, with its impressive renovated spaces, modern amenities and personalized service, will provide guests the deluxe resort experience they have come to expect from the upscale Wyndham brand."

Blackstone Buying Big Stake in historic Hotel Del Coronado

Blackstone Group LP is close to a deal with the owners of the historic Hotel Del Coronado near San Diego to restructure the beachfront hotel's $630 million of debt and become a major owner of the property, according to people familiar with the matter.

Under the terms of the pending deal, Blackstone and existing owners Strategic Hotels & Resorts Inc., Kohlberg Kravis Roberts & Co. and KSL Resorts will contribute enough capital to chop the hotel's debt load to $425 million from $630 million, these people said.

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Swiss police probing small blast at Davos hotel

DAVOS, Switzerland (MarketWatch) — Police are probing a small blast that broke a window at a hotel near the complex hosting the World Economic Forum’s annual meeting, the organization said Thursday.
In a written statement, a World Economic Forum spokesperson said a “small firework” went off at the back entrance of the Morosani Posthotel, damaging one window.

The police are investigating the incident and the hotel remains fully operational and accessible, the World Economic Forum said.

Security is extremely tight at the event, which attracts world leaders and chief executives of the world’s largest companies. It runs through Jan. 30

Group takes responsibility for blast

Wednesday, January 26, 2011

London's new £200m hotel – where the owners want to check out already

London's latest addition to the hotel market opens next month, hoping to attract not only well-heeled guests but well-positioned buyers as it showcases what comes with its £200m asking price.
The W Hotel, in the grimy tourist ghetto of Leicester Square, is a no-expense-spared, 192-bedroom development that is being marketed by Jones Lang LaSalle Hotels on behalf of Northern Irish developers McAleer & Rushe, who bought the former Swiss Centre building for £47m in 2004.

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Luxury hotel chain to introduce 'minibar for the mind'

Luxury hotel chain Morgans Hotel Group is to follow the lead of several cruise lines by introducing a program to ensure that the minds of its guests are as well exercised as their bodies.
Morgans, which owns high profile hotels Sanderson and St Martins Lane in London, New York's Mondrian Soho and the Mondrian Los Angeles, among others, announced January 25 that it would partner with The School of Life, an organization that runs programs and services aimed at increasing personal fulfillment.

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Guest claims drunk Marriott employee sexually assaulted sleeping guest

A woman claiming she was sexually assaulted by an intoxicated northwest suburban hotel employee who used a master key to enter her room while she slept filed a lawsuit Wednesday against the hotel.
Katherine Olson claims Marriott hotel employee Mauricio Rodriguez used a universal hotel card to break into her room and sexually assault her April 23, 2010, at the Marriot Schaumburg at 50 N. Martingale Rd. in Schaumburg, according to a suit filed in Cook County Circuit Court.
The suit claims Olson was a guest at the hotel when employee Rodriguez became intoxicated and used a hotel master key to enter her room without her permission while she slept late April 22 or early April 23.
Once inside the room, Rodriguez removed his clothing and sexually assaulted Olson, according to the suit.
The two-count suit claims Marriott International Inc. failed to provide adequate security, allowed employees with access to master keys to become intoxicated, served employees excess amounts of alcohol and allowed employees access to master keys after their shifts.

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Morgans to sell two NYC hotels

Jones Lang LaSalle Hotels is handling the sale of the Royalton and Morgans hotels for the company, which as of November 30 had liabilities of $801.2 million. Its market cap is $282.2 million, according to Reuters data.

Bids for the two hotels are due next week, said sources familiar with the matter.

Morgans could not be reached immediately for comment.

Jones Lang La Salle Hotels declined to comment.

The two hotels offer a buyer high-end assets in the most coveted urban locations, which are enjoying a surge in demand as business travel recovers.

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Ownership of Morgan Stanley Real Estate Fund V Resorts at Stake

Investors jockeying to control the fate of eight huge U.S. resorts are pushing to get the Feb. 1 due date of $1.5 billion of debt on those properties extended.

At stake is ownership of the CNL Hotels & Resorts Inc. portfolio, including Hawaii's 780-room Grand Wailea resort and the 739-room Arizona Biltmore resort in Phoenix.

The CNL resorts are owned by Morgan Stanley Real Estate Fund V, which financed its 2007 purchase of the portfolio by saddling the properties with $3.3 billion of debt. The restructuring of that debt will likely be one of the largest in the commercial-real-estate market this year.

The latest twist in the CNL saga came earlier this month, when investors led by Paulson & Co. and Winthrop Realty Trust reached an agreement with the Morgan Stanley fund to take control of CNL, exchanging their $600 million of CNL's corporate mezzanine debt for the company's equity, according to court documents and people familiar with the matter.

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Darden to test Red Lobster & Olive Garden under one roof

Palm Coast will be the testing ground for a new Darden Restaurants Inc. concept of housing two of its restaurant brands in the same building, a company representative said.

The 8,700-square-foot building in the Palm Coast Town Center off State Road 100 will house both Red Lobster and Olive Garden restaurants. The restaurants, which will employ a total of 215, are both expected to start hiring Feb. 9 and are scheduled to open March 7.

Darden spokesman Rich Jeffers said the company created the “synergy restaurant” concept to expand into smaller markets that would not meet its population density requirements to build a single brand. Jeffers declined to say what that population density threshold is, but Palm Coast, about an hour south of Jacksonville, had a population of 73,168 in 2009, according to the U.S. Census Bureau.

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Taco Bell responds to lawsuit

The classic Taco Bell logo used from 1985 to 1...Image via Wikipedia(Hospitality Business News) January 26, 2010 --- "At Taco Bell, we buy our beef from the same trusted brands you find in the supermarket, like Tyson Foods. We start with 100 percent USDA-inspected beef. Then we simmer it in our proprietary blend of seasonings and spices to give our seasoned beef its signature Taco Bell taste and texture. We are proud of the quality of our beef and identify all the seasoning and spice ingredients on our website. Unfortunately, the lawyers in this case elected to sue first and ask questions later -- and got their "facts" absolutely wrong. We plan to take legal action for the false statements being made about our food."

Getting Into Harvard Easier Than McDonald's University in China

Zhou Xiaobu runs from one end of a table to another, grasping a piece of a puzzle she and her team are assembling as part of a leadership training exercise for McDonald’s Corp. managers.

“Go, go, go,” yells their Taiwanese teacher, exhorting them to work for the prize, a box of Danish butter cookies, for being the first to build the company’s trademark Golden Arches. Above their heads is a sign that reads: “Learning today, leading tomorrow.” The thick green binders stuffed with paperwork on each of the 31 students’ desks indicate the next activity may not be as rousing.

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Starbucks Sees Second-Quarter Profit Below Estimates on Higher Coffee Cost

Starbucks Corp., the world’s biggest coffee-shop operator, forecast second-quarter profit that fell short of analysts’ estimates as it projected paying more for coffee.

Net income will be as much as 33 cents a share, the Seattle-based company said today in a statement. Analysts expect 35 cents, the average of 18 estimates compiled by Bloomberg.

“We are seeing coffee cost increases alone which are penalizing our profit and loss in 2011 by about 20 cents per share,” Chief Financial Officer Troy Alstead said in a telephone interview.

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Stanley Ho Says He Transferred Macau Casino Stake

Billionaire Stanley Ho today said he transferred ownership of his stake in Asia’s biggest casino company to family members, seeking to end a dispute for control over a business he spent five decades building.
The tycoon had earlier said the transfer of a 31.7 percent stake in Sociedade de Turismo e Diversoes de Macau SA to five of his children and the woman he refers to as his third wife was done without his consent. The stake in STDM may be worth at least $1.63 billion using today’s stock price of unit SJM Holdings Ltd.
“The big problem has been resolved,” Ho, 89, said in an interview broadcast today by Television Broadcasts Ltd. “My families and I are very happy we have made the decision.”

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Barclay Brothers Said to Gain Control of Maybourne Hotels’ Owner

David and Frederick Barclay will gain control of the parent company of Maybourne Hotels Ltd., owner of London luxury hotels including Claridge’s, a person familiar with the plan said.

The brothers, owners of the Telegraph Media Group Ltd., will buy 35 percent of Coroin Ltd. from Irish property entrepreneur Derek Quinlan to add to the 25 percent holding they purchased last week, said the person, who asked not to be identified because the information isn’t public. London-based Maybourne also owns the Berkeley and Connaught hotels.

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New Chinese Name For Holiday Inn Express Hotels

Holiday inn logoImage via Wikipedia(Hospitality Business News) InterContinental Hotels Group recently announced that Holiday Inn Express, its mid-scale hotel brand, has changed its Chinese name to Zhi Xuan Jia Ri in Greater China.

Commenting on the new name Keith Barr, the managing director of IHG Greater China, stated that the Chinese name change better reflects the needs of their guests who look for fresh, clean and uncomplicated hotels offering comfort, convenience, and good value. He added that they firmly believe this name change can also better represent the brand equity of Holiday Inn Express and IHG is committed to using a variety of our resources to communicate with their key stakeholders.

The group says that Zhi Xuan Jia Ri ( 智选假日 ), which is translated as 'Smart Choice' in English, is in line with the brand essence and values of Holiday Inn Express.

Based on the results of a large scale consumer survey, IHG conducted prior to initiating this name change program: it was decided that the new Chinese name provides a much clearer interpretation of the brand essence and positioning among Chinese guests. According to Barr, since they started changing the Chinese name and signage in November 2010 the brand has seen have seen a positive increase in the hotel business. He added that they were very confident that this name change would also be fully supported by the hotels' owners during the process of changing the hotels' Chinese names.

Holiday Inn Express is expanding quickly into China’s first and second tier cities, with 29 hotels up and running and around 30 more in the development pipeline.

Texas company sues Las Vegas Sands over rights to ‘Palazzo’ name

Another trademark infringement lawsuit has been filed in a dispute between the Palazzo resort on the Las Vegas Strip and a Texas clothing company.

The Palazzo hotel-casino, owned by Las Vegas Sands Corp., in 2009 sued Palazzo Design Corp. of Houston, charging the Houston company was threatening litigation over the Las Vegas Palazzo's sale of T-shirts and clothing items bearing the hotel's name.

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Trump Says He and Union Have a Deal on Tavern on the Green

Donald J. Trump and the head of the powerful union that represented the 400 workers at Tavern on the Green say they have come to an agreement that could revive the shuttered landmark restaurant that is now home to a food-truck court and a visitor center.

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Tuesday, January 25, 2011

Alchemy Japan KK Announces its Japanese Leisure Hotels’ 2010 Earnings Results

Tokyo, Japan (Hospitality Business News) January 24, 2011 – Alchemy Japan’s Japanese Leisure Hotels reported: an EBITDA of ¥564 million, a 10% improvement on the previous year, and a Net income of ¥909 million being a 9% growth on net income for 2009. Sales grew to ¥2.036 billion, a 4.3% increase on 2009. Revenue growth was led by an 18% increase in customer numbers as 2010 average Occupancy Rate (OCR) reached 257%.

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TripAdvisors top 10 dirtiest hotels for 2011

NEWTON, Mass. — January 25, 2011 (Hospitality Business News)TripAdvisor®, the world’s largest travel site*, today announced the top 10 dirtiest hotels in America, according to traveler ratings for cleanliness on TripAdvisor. Now in its sixth year, and true to its promise to share the whole truth about hotels to help travelers plan their trips, TripAdvisor names and shames the nation’s most hair-raising hotels.
This year, the tarnished title of America’s dirtiest hotel goes to Grand Resort Hotel & Convention Center, in Pigeon Forge, Tennessee. The southern belle hotel failed to charm TripAdvisor travelers; 87 percent of those who reviewed it recommended against staying there. The unpopular property elicited such hotel review titles as “Worst Hotel Stay of My Life,” “Stay Anywhere Else But Here,” and “Absolutely Horrible!”

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American socialite sues hotel for loss of diamond ring

SINGAPORE : An American socialite is suing Shangri-La Hotel for the loss of a 6.41-carat diamond ring.

She claims it is worth about S$280,000, about the price of a 3-room HDB flat.

The hotel disputes that, saying it is only worth a quarter of that price.

The owner of the ring, Ms Anne Hendricks Bass from Texas, said she had bought it from JAR's, a famous jeweller.

In her first appearance in the High Court - in a trial that is expected to last till Thursday - Ms Bass claimed that the hotel staff or masseuse had stolen the ring in 2009 when she was a guest there.

Shangri-La, through its lawyer Anparasan Kamachi from KhattarWong, said Ms Bass was making the claim because she was rejected by insurers, but Ms Bass disagreed.

The trial continues on Wednesday. A gemologist for the defence is expected to testify that the ring is worth between S$64,000 and S$77,000.

Ms Bass is one of the richest women in the US with a $260-million divorce settlement from Texas billionaire Sid Bass.

- CNA/al

A $400,000 hotel room-service tab? How?

Many unanswered questions remain in the case of the two women convicted of embezzling nearly $6 million from Aviva USA.

Some of you, for instance, want to know why Phyllis Stevens received a term of only six years in prison for her crimes against the West Des Moines life insurance-annuities company and why her spouse, Marla Stevens, got only three.

It's a good question, but mine isn't bad, either: How in the world did Marla Stevens rack up $400,000 in hotel room-service charges? Is it even humanly possible?

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Boom Boom Room cocktail waitresses claim Standard canned them for lacking 'runway model' looks

Two cocktail cuties at The Standard say they got canned for not fitting the mold of "willowy, svelte and statuesque runway models" at the trendy hotel's Boom Boom Room.

Aspiring actresses Faye Rex and Stephanie Jaggers are suing the Meatpacking District hotel, claiming management sees fit to employ only women with runway model looks at its sexy playpen above the High Line.

"There's definitely a type at the Boom Boom Room - and that type is beautiful, tall and skinny," said Richard Roth, a lawyer for the women. "Compare that to the men."

Rex and Jaggers lost their jobs as cocktail waitresses last summer soon after the reopening of the Boom Boom Room, where beauties frolic in a hot tub planted in the middle of the 18th-floor hotspot.

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Duncan Bannatyne to campaign against 'cowardly' TripAdvisor

Duncan Bannatyne, the Dragons’ Den panellist, is to spearhead a campaign against the “despicable and cowardly” TripAdvisor website after it refused to remove a review comparing one of his hotels to Fawlty Towers.

The Glaswegian entrepreneur said the internet giant was risking the livelihoods of dozens of hoteliers and restaurateurs thanks to its policy of publishing all reviews it receives.
He said he is considering suing the site over what he claims is a “dishonest” review published about one of his hotels and accused the internet giant of trying to “bully” him into silence using threatening letters


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Man arrested after threat to leap from Reno hotel

RENO, Nev. (AP) - Authorities say a Wisconsin man was arrested after officers persuaded him not to jump from his room in the 9th floor of the Sands Regency Casino Hotel.

Reno police say 48-year-old Randy Russell is wanted on a sexual assault warrant in Wisconsin in had previously been the subject of a search there. KOLO-TV reports that Russell is being held without bail.
Police say Russell was hanging from the window of his room threatening to jump when police arrived at about 9:15 a.m. Monday. It took officers about three hours to talk Russell out of jumping.

Another Helmsley Property Sold Off

The estate of Leona Helmsley has reached a deal to sell the New York Helmsley hotel to Host Hotels & Resorts Inc. for more than $310 million in the latest move the estate is taking to liquidate the real-estate empire Harry Helmsley took decades to build, according to people familiar with the matter.

Host, owner of 104 luxury and upscale hotels, prevailed in a lengthy bidding process for the hotel on East 42nd Street. The company plans to spend more than $50 million renovating it, people said.

A spokesman for the estate wasn't immediately available for comment

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Monday, January 24, 2011

Sales of Hooter's Restaurants completed

ATLANTA,( Hospitality Business News) Jan. 24, 2011  -- Today, Hooters of America, Inc. "HOA" announced the completion of a transaction which transfers ownership of the company from the estate of Robert H. Brooks who passed in 2006 into the hands of a consortium of private investors, including Chanticleer Holdings, Inc. (OTC Bulletin Board: CCLR) "Chanticleer".  Simultaneous with this transaction the investor group will also acquire Texas Wings, Inc., the largest franchisee of HOA.  The two businesses will come together to strengthen the Hooters brand worldwide.

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Man Dies in Fall From Hotel in Midtown New York

A 23-year-old man died Sunday when he apparently fell from a fourth-floor landing at the Pennsylvania Hotel in midtown Manhattan, police said.

Moon G. Nam, of Jersey City, apparently became lost when he returned to the hotel, where he had spent the night with two friends, at about 6:00 a.m. to retrieve his cellphone that he forgot in his room, a law enforcement official with knowledge of the case said. He said surveillance video shows Mr. Nam taking a freight elevator to the fourth floor where he followed exit signs to the landing. Investigators believe he was looking for a fire escape or leaning over the guardrail when he fell.

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Innkeepers USA Trust up for sale

Innkeepers USA Trust, a real-estate investment trust that owns more than 70 hotels, is shopping for investors or outright buyers to take the firm out of bankruptcy-court protection, said people familiar with the matter.
Innkeepers bankers have contacted some 70 potential investors and are readying for a prolonged auction to pick a bidder to finance the company's bankruptcy exit, the people said.

Innkeepers is likely to attract investors who work with creditors to restructure the hotel company's debt, the people said. But Innkeepers is also essentially putting itself up for sale, looking for buyers who would take control of the company in an all-cash bid, the people said. Innkeepers runs hotels under brands including Marriott, Hyatt and Hilton in 19 states and the District of Columbia.

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Argentina woman survives 23-storey hotel fall

A young woman has survived after falling from the 23rd floor of a hotel in the Argentine capital, Buenos Aires.

Her fall was broken by a taxi, whose driver got out moments before the impact crushed the roof and shattered the windscreen.

Eyewitness said the woman had climbed over a safety barrier and leapt from a restaurant at the top of the Hotel Crown Plaza Panamericano.

She was taken to intensive care for treatment for multiple injuries.
The woman, who has not been named, is reported to be an Argentine in her 20s.

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Sunday, January 23, 2011

Taco Bell in a beef about beef

A Taco Bell fast food restaurant on El Camino ...Image via Wikipedia
(Hospitality Business News) January 23, 2010 - - - -The law firm of  Beasley, Allen, Crow, Methvin, Portis & Miles, P.C. has filed a consumer rights class action lawsuit against Taco Bell Corporation. Whereby the lawsuit challenges Taco Bell's practice of representing to consumers that its restaurants serve "seasoned ground beef" or "seasoned beef" filling in its products, when in fact a substantial amount of the filling contains substances other than beef. The lawsuit seeks to require Taco Bell to properly advertise and label food items, and to engage in a corrective advertising campaign to educate the public about the true content of its food products.

According to standards established by the U.S. Department of Agriculture (USDA), the meat filling in Taco Bell's products does not meet the minimum standard requirement to be labeled and advertised as "beef," seasoned or otherwise. The substantial majority of the filling is comprised of substances other than beef, and is required to be labeled and advertised as "taco meat filing." Taco meat filling includes ingredients added to increase the volume of the product, such as binders and extenders like "isolated oat product."

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South Indian actress Yamuna arrested for prostitution at 5 star Banglalore Hotel

Bangalore, Jan 23: South Indian beauty, actress Yamuna has been arrested by the police for her alleged involvement in flesh trade. Later, she was released on bail on Saturday, Jan 22. The investigation is on, the team headed by the City police commissioner Shankar M Bidari were looking into all the aspects to file the charges.

Police have arrested seven women and two men in connection with call girl racket, during a raid in a five star hotel in Bangalore on Thursday, Jan 20. This group is suspected to be part of a nationwide sex racket, which has been active in the city for quite some time. Actress Yamuna, is one among them.

Police sources said, "on a specific information, we conducted a raid on room no 1402, 4th floor in ITC Royal Gardenia Hotel, Bangalore. During the raid, we have recovered Rs 2 laks from actress Yamuna and Rs 46,000 from her pimp Surakshit of Puttur in Andhra Pradesh."

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