Thursday, February 4, 2010

Will Hilton Pay a Price for Not Being Loyal?

Hilton may soon learn a hard lesson about loyalty, compliments of its rival InterContinental Hotels Group.

IHG is targeting Hilton loyalty program members who were upset by Hilton Worldwide's recent decision to raise the number of loyalty points required for a free hotel stay with a promotion IHG is calling the "Luckiest Loser."

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